Refund policy

No Return & Refund Policy

Last Updated: August 8, 2026

Thank you for shopping with ATAVICK. We value your trust and strive to provide high-quality products and a smooth shopping experience.

Please read the following policy carefully before placing your order.

1. No Return Policy

All products purchased from ATAVICK are non-returnable. Once an order has been successfully placed and delivered, we do not accept requests for returns or exchanges due to change of mind, incorrect product selection, personal preference, or any other reason.

We encourage customers to carefully review the product description, specifications, size, color, images, and other available information before placing an order.

2. No Refund Policy

All purchases made through our website are non-refundable.

Once payment has been successfully processed, we do not provide refunds for:

·         Change of mind

·         Incorrect size, color, or product selection

·         Personal preference

·         Products that are no longer wanted

·         Failure to review product information before ordering

·         Delayed delivery caused by the courier or circumstances beyond our control

·         Orders refused or rejected by the customer

·         Incorrect or incomplete shipping information provided by the customer

3. Damaged or Incorrect Products

Although we do not normally accept returns or refunds, if you receive a product that is damaged, defective, or materially different from the product ordered, please contact us as soon as possible after delivery.

You may be required to provide:

·         Your order number

·         Clear photographs of the product

·         Photographs of the packaging and shipping label

·         A short description of the issue

·         An unboxing video, if available

Our team will review the request and determine whether the issue qualifies for a resolution.

If approved, ATAVICK may, at its discretion, provide a replacement or another appropriate resolution.

4. Order Cancellation

Orders may be processed immediately after purchase. Therefore, cancellation requests may not be accepted once an order has been processed, packed, or shipped.

If you wish to request cancellation, contact us as soon as possible after placing your order. Cancellation is not guaranteed until confirmed by ATAVICK.

5. Delivery Issues

ATAVICK is not responsible for delays caused by courier services, incorrect addresses, unavailable recipients, natural events, or other circumstances outside our reasonable control.

Customers are responsible for providing accurate delivery information when placing an order.

6. Final Sale

By placing an order on the ATAVICK website, you acknowledge that you have read and agreed to this No Return & Refund Policy.

All sales are considered final, except where ATAVICK determines that a product was damaged, defective, or incorrectly supplied and an appropriate resolution is approved.

7. Contact Us

If you have any questions regarding this policy or your order, please contact our customer support team through the contact details provided on our website.

ATAVICK
Your satisfaction and trust are important to us.